Pricing in NPR, per location

On Eknas, a loyalty program costs NPR 799 a month per location on Starter, NPR 1,999 on Growth and NPR 4,999 on Pro, all with 13% VAT included. Paying yearly costs about 10 months' price, and three-year plans cost less again. Customers never pay anything.

Yes. Every plan starts with a 3-day free trial and no payment is taken during it, so you can set up rewards, print your counter QR poster and record real bills first. When the trial ends we issue an invoice; if it is still unpaid 14 days later, earning stops and customers keep their rewards.

In Billing, scan the Eknas payment QR or use the account details shown, for example eSewa, Khalti, Fonepay or bank transfer, then upload a screenshot of the payment. The Eknas team confirms it, and you receive a VAT invoice in your business name, with your PAN if you add it.

Each branch where customers earn and redeem points is one location. One café is one location; a restaurant with three branches pays for three. Member and staff allowances are counted per location too. A two-location Starter plan allows 1,000 members and 6 staff logins.

Starter covers one busy shop: points, the counter app, single-use reward codes and a basic shop page. Growth adds premium card designs, stamp cards, full shop page with map, branches and offers, double-points days, ratings and reviews from verified visits, menu with photos and prices, several loyalty programs, redemption history by staff and branch, automatic messages and analytics and reports. Pro adds signature designs in your brand colour, featured shop page and top spot in explore, retention insights and at-risk regulars, google reviews connected, ai assistant, customer export (csv), priority support and developer api and webhooks.

Yes, from Billing. Upgrades start the day they're approved, and you pay the new price minus the unused part of your current period. Downgrades and cancellations take effect when your paid period ends. After earning stops, customers keep at least 30 days to redeem their rewards.

Existing members keep earning and redeeming as normal. New customers can't join your card until you upgrade or add a location, because the limit is checked at someone's first purchase. Starter allows 500 members per location, Growth allows 2,500 members per location and Pro allows 10,000 members per location.

Payments for a period that has started aren't refundable, including when you cancel part-way through. We refund or credit an amount where the law requires it or where we made a mistake, such as a duplicate payment or a payment for a request we declined.