About Eknas
Eknas is a loyalty and rewards platform for cafés, restaurants, salons, gyms and shops in Nepal. Customers earn 1 point for every rupee they spend and redeem rewards with a one-time code. Shops get a digital loyalty card, a counter app, offers and a public page.
Why we built it
Paper punch cards get lost, stamps get faked, and the big loyalty apps were made for chains, not for a neighbourhood café or a two-chair salon. Most of them price in dollars and expect a POS that a small Nepali shop doesn't have.
We wanted something a shop could set up the same day with the phone it already owns, priced in rupees, where customers carry the card of every shop they visit on one phone, and where nobody can cheat a reward.
What Eknas does
One account for customers, one dashboard for shops, and the counter in between.
For customers
One card for every shop
A separate card for each shop you visit, all in one free account on the app or the website.
1 point for every rupee
Points come from the bill the shop records, however you pay: cash, card, eSewa, Khalti or Fonepay.
Rewards with a one-time code
When a reward is ready you ask for a 6-character code. It lasts 15 minutes and works once.
Find places that reward you
Browse shops by city with their rewards, opening hours, menus and ratings from verified visits.
For businesses
A digital loyalty card
You choose the spending goal and the rewards. Points on every plan, stamp cards and premium designs from Growth, your own brand colour on Pro.
A counter app
Runs in a browser or the app on any phone, tablet or computer with a camera. No new hardware.
Offers and automatic messages
Send offers to members, and on Growth and Pro let birthday, win-back and reminder messages go out by themselves.
A public page
A page for your shop on Eknas with your card, branches and, on higher plans, menu, ratings and offers.
Built in Nepal, for Nepal
Eknas works only in Nepal. That focus shapes every part of it.
Prices in rupees
Plans are priced per location in NPR with 13% VAT included, and VAT invoices carry your business PAN.
Local payments
Shops pay for their plan in Billing by scanning an eSewa, Khalti, Fonepay or bank QR code.
Nepal time and numbers
Times follow Nepal time, mobile numbers are Nepali and every shop location is inside Nepal.
English and Nepali
The website is in English and Nepali, and the team answers in either.
Your rewards are protected
Every business on Eknas accepts the Customer Reward Protection Policy before it can start a program. Customers are never left with points that silently stop working.
- 30 days
At least 30 days to redeem rewards you've unlocked after a shop stops earning. The default is 60.
- The exact date
Every card holder is told the final redemption date in the app and by email.
- 2 reminders
A reminder a week before the final date, and another the day before.
- Your record stays
Your card, points and purchase history stay in your account, and carry on if the shop comes back.
How we look after your data
We collect what the service needs to work, and nothing is sold.
Only what the service needs
Your email, mobile number, date of birth, city and the purchases shops record for you.
Shops see less than you'd think
Staff see the last four digits of a member's number. Searching a full number is limited and every lookup is recorded.
Passwords and sessions
Passwords are hashed with bcrypt, sign-ins use secure HttpOnly cookies, and everything travels over HTTPS.
Where it's kept
Your information is stored on a server in India. We never sell it, and you can delete your account at any time.
Company details
The registered business behind Eknas. Write to us at any of these.
- Brand
- Eknas
- Registered address
- Kathmandu, Bagmati Province, Nepal
- Support email
- [email protected]
- Grievance officer
- Grievance Officer, Eknas
Photo credits
The photographs on this website are real places in Nepal, used under their licences. Photos from Wikimedia Commons are shared under Creative Commons licences that require this credit.
| Photo | Photographer | Licence | Source |
|---|---|---|---|
| Brewing coffee at a café barKailashchaur Marga, Kathmandu | Rohit Khadgi | Unsplash License | Unsplash |
| A café in KathmanduKathmandu | Gaurav Dhwaj Khadka | CC BY-SA 4.0 | Wikimedia Commons |
| At the counter of a small restaurantChabahil, Kathmandu | Dipesh Manandhar | Unsplash License | Unsplash |
| Folding momo by handKathmandu | Jana Reifegerste | CC BY-SA 2.0 | Wikimedia Commons |
| A plate of momos with acharKathmandu | Tulsi Bhagat | CC BY-SA 4.0 | Wikimedia Commons |
| Bakery shelves in ThamelThamel Marg, Kathmandu | Neha Maheen Mahfin | Unsplash License | Unsplash |
| A barber shop in KathmanduKathmandu | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| Treadmills by the windowBhaisepati, Lalitpur | Gold's Gym Nepal | Unsplash License | Unsplash |
| A supermarket checkoutKathmandu | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| A wholesale food shopKathmandu | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| A pharmacy in KathmanduKathmandu | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| Asan Tole marketAsan Tole, Kathmandu | Juan Antonio Segal from Madrid, Spain | CC BY 2.0 | Wikimedia Commons |
| A busy shopping streetKathmandu | Polina Kneis | Unsplash License | Unsplash |
| Indra ChowkIndra Chowk, Kathmandu | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| Shops in ThamelThamel, Kathmandu | Vyacheslav Argenberg | CC BY 4.0 | Wikimedia Commons |
| Kathmandu from Basantapur TowerBasantapur, Kathmandu | Jorge Láscar from Melbourne, Australia | CC BY 2.0 | Wikimedia Commons |
| Patan Durbar SquarePatan Durbar Square, Lalitpur | Bijay Chaurasia | CC BY-SA 4.0 | Wikimedia Commons |
| Taumadhi Square, BhaktapurTaumadhi Square, Bhaktapur | Superikonoskop | CC BY-SA 3.0 | Wikimedia Commons |
| Lakeside Street at nightLakeside, Pokhara | Saddam19 | CC BY-SA 4.0 | Wikimedia Commons |
| Shops in BharatpurBharatpur, Chitwan | Gerd Eichmann | CC BY-SA 4.0 | Wikimedia Commons |
| Market in BiratnagarBiratnagar, Morang | Bijay Chaurasia | CC BY-SA 4.0 | Wikimedia Commons |
| Butwal at duskButwal, Rupandehi | Mithunkunwar9 | CC BY-SA 4.0 | Wikimedia Commons |
| Dharan from BijaypurDharan, Sunsari | Suryakedem555 | CC BY-SA 4.0 | Wikimedia Commons |
Questions about Eknas
Who makes Eknas?
Eknas is built and run in Nepal by Eknas, based at Kathmandu, Bagmati Province, Nepal. Prices, invoices and support are handled in Nepalese rupees and Nepal time, and the team answers in English or Nepali.
Why did you build Eknas?
Paper punch cards get lost, and big-brand loyalty apps don't suit a neighbourhood café or salon. We wanted something a small Nepali shop could set up in a day, priced in rupees, that customers could carry for every shop on one phone, with rewards nobody can cheat.
Is Eknas only for Nepal?
Yes. Eknas is built only for Nepal. Prices are in Nepalese rupees, times follow Nepal time, mobile numbers are Nepali and shop locations must be inside Nepal. That focus lets us support local payments like eSewa, Khalti and Fonepay.
How do you protect customers' rewards?
Through our Customer Reward Protection Policy, which every business accepts. If a shop ends its program, customers get at least 30 days to redeem what they've unlocked, a notification with the exact final date, and reminders a week and a day before it.
How do you handle personal data?
We collect only what the service needs: email, mobile number, date of birth, city and purchase records. Passwords are hashed, sessions are secure, staff phone lookups are limited and recorded, and we never sell personal data. The Privacy Policy explains each use and how to delete your account.
How can I work with Eknas?
Shops can start a free trial from the business sign-up page. POS companies and app developers can connect through our API, explained in the developer docs. Media, associations and partners can reach us through the contact page.